Shipping Policy

Definitions

For the purposes of this Disclaimer:

  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to PsyTripper.
  • Goods” refers to the items offered for sale on the Service.
  • Orders” means a request by You to purchase Goods from Us.
  • Service” refers to the Website.
  • Website” refers to PsyTripper, accessible from psytripper.com
  • You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Processing time

All Orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. Business days does not include weekend or holidays.

Shipping time

You will receive your order anywhere from 15–30 business days from the day that it is shipped out, not the date the order is placed.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email.

Shipping rates

Shipping charges for Your Orders will be calculated and displayed at checkout.

  • Shipping method: Standard Shipping
    Shipment cost: $4.99 USD
  • Shipping method: Tracked Shipping
    Shipment cost: $8.99 USD

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 72 hours.

Customs, Duties and Taxes

PsyTripper is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes). Customs fees depend on the laws of your country. Our experience is that in the majority of cases you are not required to pay any customs fees. We mark all our orders as low-value gifts. Moreover, we send larger orders in separate packages to avoid such charges.

Damages

PsyTripper is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about this Shipping Policy, You can contact Us:

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